Put Buyers First? What a Concept - New York TimesFirst Faved : Jan 07 2008 by ericFaved : 1 time with noteViewed : 5 timesFave It!
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- eric - Jan 07 2008 | business, nyt, Amazon.com, customer service
A wonderful story about Amazon customer experience this holiday.
Quoted: As the case of Amazon.com reveals, maybe taking care of customers is something worth doing when you are trying to create a lasting company.
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