Quoted: The Vendor Relationship Management Workshop at Harvard this week has been an invigorating event. During the event I blogged on a question that was on my mind: "Where do I put all my VRM stuff? " Some of my questions were answered in the final session on R-Cards. R-Cards offer the potential for our "personal data store" to be aggregated from the personal

Quoted: The Next Vendor Relationship Management Session will be in 3 months. Another possibility is to hold a concentrated Many-To-Many Webinar. A group has been started on iYear for VRM2008 and for RelButton discussions.A Face-to-Face Standards meeting for one day on Personal Address Manager and the RelButtonNeed to create the VRM Landing page.Need to write

Quoted: Apple may have done it again - without even trying. They may just have turned radio on it's head. More specifically, car radio. AOL was a launch partner in the App store delivering CBS Radio via the iPhone. Last.FM and my favorite - Pandora have also arrived. There are in fact a handful of other radio applications, most of which require you to purchase

Quoted: An R-Card is a pointer to the data that the user and vendor jointly created. The R-Card is a super-set of the Info-Card. R-Cards provide a pointer to data that I, as the user, can edit. The R-Card represents "Real World VRM and the Personal Store". The reality is that our data is scattered across the Internet and R-Cards offer the opportunity to re-use

Quoted: This VRM Workshop session covered the concept of the Personal Address Manager. The scene setting points covered: First Assumption - Privacy Differences from long running relationships - Mutual policy negotiation - pain-free - Default policy bucket - No identifier Easy to produce end of relationship artifacts Win-Win for customers and vendors - Removing

Quoted: I am sitting here at the Harvard Law School for the Vendor Relationship Management (VRM) Workshop and it suddenly struck me. Harvard was where Facebook was founded yet the VRM discussion hasn't touched upon Higher Education as a use case for VRM. I believe that The Student-Faculty-Institution inter-relationships could make a great field test for VRM.

Quoted: One of the discussions at the VRM workshop got in to the mechanisms around implementing the RelButton One of the suggestions was to implement plug-ins. The problem is that plug-ins are browser specific and customers don't all know how to implement and use plug-ins. An alternative is the Javascript bookmark. I am not a fan of Plug-ins since these typically

Quoted: This session looked at the next steps in VRM. What are the Requirements and use cases that could lead to bounties being created for Open Source code creation. The issues discussed in the session included: How do we create code that doesn't require plug-ins or installation. Intention to relate (on my terms and with trust and courtesy) Human readable

Quoted: Doc Searls kicked off Day 2 of the VRM Workshop. There are ten principles that he has outlined for VRM: VRM provides tools for customers to manage relationships with vendors. These tools are personal. They can also be social, but they are personal first. VRM tools are are customer tools. They are driven by the customer, and not under vendor control.