mike | Shared With: Everyone - Sep 25 2009 | google, feedback, support, moderatorGoogle is using Moderator to get customer suggestions on their products.
mike | Shared With: Everyone - Jul 02 2009 | chat, appengine, support, irc
mike | Shared With: Everyone - Apr 21 2009 | service, support, help desk
mike | Shared With: Everyone - Jan 16 2009 | zendesk, support, web
mike | Shared With: Everyone - Jan 16 2009 | support, zendesk, twitter
mike | Shared With: Everyone - Aug 13 2008 | twitter, getsatisfaction, customer service, support
Great idea by GetSatisfaction. They do searches across twitter, looking for mentions of a company. They then offer to "convert" those to GetSatisfaction conversations.
Unfortunately, "Faves" is commonly used word that doesn't usually refer to Faves.com - so there is a lot of noise in this Twitter stream.
mike | Shared With: Everyone - May 31 2008 | linux, java, support, open source
mike | Shared With: Everyone - Apr 08 2008 | faves, support, customer service
Just created this page on GetSatisfaction for Faves.com. This could be a better way to get feedback than merely having the feedback request form on faves.com.
- Enable peer-support
- Determine consensus among faves users
- Provide a transparent venue for customer feedback and problems.Quoted: View topics about products and services from Faves.com
mike | Shared With: Everyone - Apr 08 2008 | rescuetime, startups, support, customer service
mike | Shared With: Everyone - Apr 08 2008 | support, feedback, twitter, web services
Related Content from Around Faves
support
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3 FaversViewed: 6 TimesQuoted: Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- mike - Aug 13 20082 FaversViewed: 10 Times
- outlawbybirth - Feb 10 20090 FaversViewed: 8 Times





