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    0 starsmohit | Shared With: Everyone - Dec 10 2006 | design, software
    Joel on Software - Simplicity

    This is a reason why Microsoft Office and Windows will be around for awhile. Having said that, I don't think the following is a universal truth...it depends on the product and the market.

    Quoted: So you convince yourself that you only need to implement 20% of the features, and you can still sell 80% as many copies.
    ...
    “Unfortunately, it's never the same 20%. Everybody uses a different set of features. In the last 10 years I have probably heard of dozens of companies who, determined not to learn from each other, tried to release ‘lite’ word processors that only implement 20% of the features. This story is as old as the PC. Most of the time, what happens is that they give their program to a journalist to review, and the journalist reviews it by writing their review using the new word processor, and then the journalist tries to find the ‘word count’ feature which they need because most journalists have precise word count requirements, and it's not there, because it’s in the ‘80% that nobody uses,’ and the journalist ends up writing a story that attempts to claim simultaneously that lite programs are good, bloat is bad, and I can’t use this damn thing ‘cause it won't count my words.”

    Showing 1 - 1 of 1 comments
    • mike - Dec 10 2006

      I think the underlying assumption with this (old) argument is wrong. It assume that every users has in his head, a list of N features he needs, and that once made available, he will use that product.

      Product usage decisions are much more complex than that, having more to do with recommendations from friends, interoperation with other users (in the case of Office), and many more subjective feelings about a product.

      There are highly successful products that kick ass against competitors that have a SUPERSET of their features (look to cell phones, MP3 players, cameras, cars, tvs, cars, etc.). This is the realm where "design" comes into play. How does a product creator make a product that appeals to a user on a subjective level, meets their desires (and needs), and appeals to them emotionally as well as analytically. This is why Apple has been so successful with the iPod.

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