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  • vote
    2
    0 starsmohit | Shared With: Everyone - Nov 04 2008 | cloud, crm, salesforce, technology
    Customer Relationship Experience:  The Strategy Behind Salesforce Sites « SmoothSpan Blog

    Quoted: Now let’s take that perspective and consider what it means to bring the corporate web site onto the same platform as the corporate CRM system. Are you beginning to see the potential of a high quality integration between these two? Imagine if your CRM system absolutely knows all about every one of your customers, and about every interaction they have have had with your corporate web site since before they were even customers. Is it beginning to make more sense? Consider the implications for improving your sales efficacy and really driving home that single point of contact 360 degree view of the customer that CRM vendors have always talked about but never delivered.

  • vote
    8
    0 starsmohit | Shared With: Everyone - May 02 2008 | crm, non-profit, drupal, civicrm
    CiviCRM comes out on top in NTEN Survey | CiviCRM

    Quoted: CiviCRM dominates as a solution for small organizations, a 35.8% market share among small orgs. Its great to see such a high uptake among small organizations. We are ranked second (after salesforce) in uptake among medium sized organizations and would definitely like to see this grow and dominate this segment too in future versions :). CiviCRM v2.0 has a lot of the features and schema in place for us to make major gains in scalability and performance.

  • vote
    15
    0 starsmohit | Shared With: Everyone - Apr 14 2008 | google, microsoft, salesforce, crm, technology, office
    More Details On The Google-Salesforce “Enemy Of My Enemy Is My Friend” Alliance

    The Salesforce CEO doesn't hold back in calling Microsoft "the enemy".

    Quoted: You’ve seen what we have been doing is slowly integrating all of our services with theirs. Certainly the enemy of my enemy is my friend, which makes Google my best friend. I have spoken with a lot of customers who want to get off of Microsoft Word.

  • vote
    7
    0 starsmohit | Shared With: Everyone - Apr 07 2008 | salesforce, crm, google, technology
    “Deep Integration” Between Google Apps and Salesforce to Be Announced Next Monday

    Makes sense for both parties.

    Quoted: Such a deal makes a lot of sense. Salesforce customers can already manage their AdWords campaigns from within Salesforce.com, a deal that was announced last summer. Salesforce wants to get as close to Google as it can. And Google wants to sell its apps to enterprise customers (Salesforce has 41,000 of them).

  • vote
    11
    0 starsmohit | Shared With: Everyone - Feb 12 2008 | crm, non-profit, drupal, joomla, cms, chaya
    CiviCRM | CiviCRM

    Quoted: CiviCRM is web-based, open source, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups. Integration with both Drupal and Joomla! content management systems gives you the tools to connect, communicate and activate your supporters and constituents.

  • vote
    19
    0 starsmohit | Shared With: Everyone - Dec 27 2007 | crm, highrise, 37signals, software
    Contact Manager, Web Based CRM, Address Book for Small Business: Highrise

    CRM by 37signals.

    Quoted: Highrise is a shared contact manager that helps you keep track of who you talked to, what was said, and what to do next.

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    Quoted: CiviCRM dominates as a solution for small organizations, a 35.8% market share among small orgs. Its great to see such a high uptake among small organizations. We are ranked second (after salesforce) in uptake among medium sized organizations and would definitely like to see this grow and dominate this segment too in future versions :). CiviCRM v2.0 has a lot of the features and schema in place for us to make major gains in scalability and performance.

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