Video of internal Yahoo UED brownbag on how their Design Pattern Library is maintained and has evolved.

Quoted: Well worth the time as a tutorial to patterns and how large orgs collaborate.

Gerry McGovern article on Customer Carewords

Quoted: The Long Neck is where the business case of your website lies. It is the small, crucial set of tasks that your customers really come to your website for.

Who wants to go to Italy? For work!

Quoted: CHI 2008 will be held in Florence, Italy, birthplace of the Renaissance, and home to great artists and scientists. This is the city of Leonardo ...

Yahoo's definition of the User Experience Design (UED) team and roles.

Quoted: User Experience Design (UED)
UED is the creative design center of Yahoo!. UED controls the visual presentation and interactive behavior of content and tools on the Yahoo! network. The people of UED are creative dreamers. They are artists. They are scientists. They are imaginative. UED brings solid, user-centered design practices to each and every step of the creative design process. Every thing that you see and use on the Yahoo! site is researched, conceived, planned and produced by those who work in UED. The roles are many and varied, and include interaction designers, visual designers, design managers, web developers, project managers, design researchers and producers. UED has one central goal: to create and deliver innovate, user-centered design solutions to products and services across the Yahoo! network.