"Now this is a service we can get behind! Fonolo serves one purpose and one purpose alone: Kill phone trees... Simply select a point on the chart (likely “speak with a customer service rep” down near the bottom) and Fonolo will call the company for you. It will automatically navigate the menus and then ring your phone once it has reached the point you specified. Best of all, it’s free!"

Interesting. Can they replace the on-hold music without something vaguely likeable as well?